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09.06.2024
Group Manager - WFM
Cape Town
... spect, Blue-Pumpkin etc. Exposure to at least one of the Voice ACD tools like Avaya CMS, Nortel, Genesys etc. Good Interpersonal&people management skills with problem solving approach.\ Aware about COPC Certifications/Audits. Hands on experience in Invoicing. Aware of Quality tool LEAN, ...
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WNS (Holdings) Limited (ADR)
14.08.2024
Group Manager - WFM
Cape Town
... spect, Blue-Pumpkin etc.Exposure to at least one of the Voice ACD tools like Avaya CMS, Nortel, Genesys etc.Good Interpersonal & people management skills with problem solving approach.\Aware about COPC Certifications/Audits.Hands on experience in Invoicing.Aware of Quality tool LEAN, ...
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WNS (Holdings) Limited (ADR)
09.06.2024
Senior Group Manager - Operations
Cape Town
... specialist function. You are customer&client facing&strive to deliver excellent customer experience. You are accountable for designing, implementing&tracking a portfolio of improvement projects for your functional area. Key Responsibilities· Lead a team of operational leaders· Deliver ...
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WNS (Holdings) Limited (ADR)
14.03.2024
Senior Group Manager - Operations
Cape Town
... Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, ...
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WNS (Holdings) Limited (ADR)
13.08.2024
Group Manager - Transactional Quality
Cape Town
... systems, or methodsManage timely flow of business intelligence information to usersMaintain library of model documents, templates, or other reusable knowledge assetsSynthesize current business intelligence or trend data to support recommendations for actionGenerate standard or custom reports ...
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WNS (Holdings) Limited (ADR)
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